Code of ethics

• Members shall give equal, courteous, polite and attentive service to all customers without regard to volume or frequency of purchases.

• Members shall ensure that advertisements, signs and promotional literature prepared by them or on their behalf are truthful and informative, and without any tendency to deceive or mislead.

• Members shall describe products accurately and without misrepresentation, both verbally and in writing.

• Members shall not illustrate and display articles which differ from those actually on sale.

• Members shall promptly investigate complaints and take necessary or appropriate steps to redress any wrong.

• Members shall not use unfair or misleading comparisons in order to induce purchase of one brand or product rather than another.

• Members shall not knowingly make available for sale any item likely to endanger the safety of its user.

• Members shall inform manufacturers or distributors and relevant authorities if they have any reason to believe that a product will endanger the health or safety of a user.

• Members shall take all possible steps to inform and educate employees dealing with the public on the application of this Code.

I hereby agree to comply with the Code of Ethics as mentioned above.


Signature:______________________________ Date:_____________________________

Name of Company:________________________________________________________